"If you want to play, we'll do our best to make it happen."

RUSS OLSEN
(858) 240-7950

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Great Western Lacrosse
Return & Refund Policy

The Address for Return is
Great Western Lacrosse Company
12983 Isocoma Street
San Diego, California, 92129
(858) 240-7950
gwlaxcamp@aol.com

We want you happy each and every time you buy from us. If you don't like what we sent you, let us know. We'll issue you a refund, replacement, or merchandise credit for any product that has not been personalized or customized. For our personalized and customized products, we guarantee that they will be 100% free from defects in materials and workmanship. If they’re not, you may return them
to us in their original condition for a prompt credit, exchange or full refund. And we'll be friendly about it too with no hassles -- that's our commitment to
customer service excellence!

Our Return Policy
For a full product refund, store credit, or exchange, please return your item(s) to us within 15 days of when you receive them and in the original condition (please, no worn or washed items). We will not reimburse the shipping costs to send an item back. Please include a copy of the invoice you received with a note indicating if
you’d prefer an exchange, replacement or a refund. We'd also like to know why
you're returning the product, so we can improve our products and service.
Exchanges for a different style, size or color not due to a manufacturing defect or
an order processing error will incur normal shipping charges when the product is reshipped to you.

Keep in mind that personalized and customized items cannot be returned or exchanged for any reason.

We do recommend that you return products to us insured. The United States
Postal Service or United Parcel Service (UPS) will insure your package to guard against loss. If something happens in transit and the package doesn't get
delivered, we cannot complete a refund.

Cancellations and changes must be made by close of the same business day you place your order.

Our Refund Policies

Summer Camps...
We offer full refunds for our summer camp for anyone and any reason until July 1st
of the current year. After July 1st, the deposit of $335.00 is non-refundable, as it is paid to the University to secure your child a place to live while at camp.
After July 1st, all monies will be refunded except the $350.00 deposit.
This goes for all Great Western Summer Boys Camps, Summer Girls Camps, Shooting Camps, Face-Off Camps & Goalie Camps.

Indoor Leagues...
We offer full refunds for anyone for any reason up until the second day of play
each year. If you play in the second game, there is no refund. There are no
refunds for any reason after the second session.

Tournament Refunds...
We do NOT offer refunds for the Tournament deposit at anytime.
We do NOT offer housing and tournament fee refunds after June 1st,
of the current year.

The address for returns is:
Great Western Lacrosse Company
12983 Isocoma Street
San Diego, California, 92129

If you have any additional questions,
please call us at (858) 240-7950 or e-mail us at gwlaxcamp@aol.com